Priceless...

What did I accomplish at work today?

Dell’s cost for a 2 hour 1 800 phone call: $24

Dell’s cost for 5 combo drive for Latitude C610: $700

Dell’s cost for 1 combo drive for Latitude D600: $150

Dell’s cost to ship all these items: $120

Total cost to Dell: $994

Treating Dell’s IT department like a redhead stepchild: Priceless